2024 protelec customer security & safety summit
Evolution of Safety & Security: Staying Ahead of Emerging Threats

In this presentation, you will learn how advances in security technology enable ProTELEC to prevent break-ins, vandalism and other costly events from occurring. Instead of notifying you after an incident has occurred, you will learn how security solutions that consist of rings of protection, enable us to provide pre-emptive and proactive response. No longer do we have to wait for an actual breach of the property to occur.

Our pre-emptive monitoring and response will result in hard dollar savings in preventing physical damage to the property caused by not only break-ins or vandalism but also the due to other mechanical failures that cause water leaks, fires, damage to critical machinery due to heat, production down time and lost revenue due to power failures, etc.

We’ll show how existing camera systems can be enhanced with live operator intervention to prevent crime. ProTELEC’s proactive security solutions help businesses and property managers save time and money by monitoring for potential criminal activity, reducing the risk of property damage and theft.

Discover how our shift from reactionary to proactive monitoring—using video and two-way audio—prevents break-ins. Operators can intervene as soon as an intruder approaches, deterring them from further action.

Modern security demands more than basic alarms; managing access is crucial. This presentation explores advanced security solutions to protect your business and staff:

• Video Doorbell System: Control entry and reduce risks by managing front-door access.
• Integrated Access Control: Easily implement access control for employees with card readers and door controllers.
• Outdoor Protection: Safeguard outdoor areas using cameras, with monitoring based on preset schedules.
• Remote App Management: Use an app to control alarms, monitor cameras, and receive notifications for events like alarms or unusual hours.

Employee Safety Solutions in One Simple App for ALL Staff: Ensuring employee safety is challenging, especially for frontline workers and those working alone after hours. Protecting staff is not only critical but required by law. Employers must ensure compliance with workplace safety regulations.

This session covers common safety challenges and how an all-in-one safety app can help mitigate risks and maintain compliance.

Topics include:

• Overview of Manitoba Working Alone Regulation and key requirements
• CheckMate Working Alone: A safety monitoring system ensuring regular employee check-ins.
• Emergency Button & Safe Walk: Features enabling staff to trigger emergency alarms with live operator response in high-risk situations.
• Health & Safety Reporting: Streamlined incident reporting for quick action and follow-up.

Solving the After-Hours Support Challenge: Using Technology to Eliminate Hold Times and Ensure Immediate Notification of Call Staff

• Does your after-hours call center struggle to answer your customers’ calls quickly?
• Have your customers complained about being left on hold for too long?
• Are you losing business because customers are hanging up?

The Solution: ProTELEC Call Answering Services 

In this presentation, you will learn how technology can ensure that all calls are answered within two rings, your customers are never put on hold, and your on-call staff are immediately notified. This results in exceptional customer satisfaction and a consistent stream of revenue-generating business.

Thursday 14th, November 2024

Norwood Hotel, 112 Marion Street, Winnipeg
Promenade A Room 

For a Google Map click here.

Free parking is available.

Morning Session*

7:30 – 8:00       Registration and Sign-in.

8:00 – 10:45     5 presentations of 25 minutes each

10:45 – 11:00   Closing Remarks and Prize Draws.

Afternoon Session*

12:00 – 12:30     Registration and Sign-in.

12:30 – 3:15      5 presentations of 25 minutes each

3:15 – 3:30         Closing Remarks and Prize Draws.

*Both morning and afternoon sessions are identical.

FREE

• Any Existing ProTELEC Customer, including Owners and Senior Leadership
• Director of Operations, Building Security or Loss Prevention Team
• HR Directors and Occupational Health & Safety Officers
• Anyone tasked with implementing more reliable, efficient, and cost-effective ways of keeping your facilities and people protected

Afternoon Lunch – Tea sandwiches and open-faced small bite size sandwiches, social platter, appetizers, Dainties squares, Coffee/tea/pop

• Gift cards to your favourite restaurants.
• Movie Passes
• Grand Prizes –  RING Doorbell Cameras.