Please click on the ProTELEC Service Request link below to request service for your ProTELEC Systems’ services. Your request will be reviewed by our 24/7 Emergency Monitoring Centre team and our service technicians will be notified. Once a ticket is generated, you will be contacted to confirm the scheduling for your requested service.
Please note, we are no longer in the Residential Security market and only provide Commercial Security and Safety services at this time.
Normal Service Hours are: M-F 8am to 5pm
Service Rate: $120.00 per hour
Service is available outside these hours at a rate of $180 per hour