Use this form to request service for your ProTELEC alarm services. Your request will be reviewed by our 24/7 Emergency Monitoring Centre team and our service technicians will be notified. Once a ticket is generated, you will be contacted to confirm the scheduling for your requested service.

Please note, we are no longer in the Residential Security market and only provide Commercial Security and Safety services at this time.

Business Address(Required)
Customer Contact Name(Required)
Please provide as much detail as possible regarding the security issue, including device not functioning and location of device
This field is for validation purposes and should be left unchanged.

Normal Service Hours are: M-F 8am to 8pm

Service Rate: $100.00 per hour

Service is available outside these hours at a rate of $150 per hour