Solving The After-Hours Customer Service Problem

Solving The After-Hours Customer Service Problem

Are calls to your business being answered after-hours? Is the right information getting to the right people on time? Since launching our After-Hours Call Centre services last year, we’ve seen firsthand how much it can improve an organization’s customer service...

Announcing a new Service Request Process for ProTELEC Customers

Announcing a new Service Request Process for ProTELEC Customers

Customers can access the new service request form by clicking the Service Request button at the top our website, or the service request form URL can be bookmarked in a web browser. We encourage business Owners and Security Managers to share the link with any other members of their team who may need to use the form.

Access Control For Freight Facilities And Trucking Yards

Access Control For Freight Facilities And Trucking Yards

Trucking yard management for shipping and transport companies comes with many security concerns and challenges. From controlling property access, to managing the movement of assets throughout the freight yard, there are several aspects of yard security and efficiency to consider.

At the end of the day, does your yard management team know which drivers exited the yard, with which trailers, and when they left the property?