Our Monitoring Centre also provides tailored 24/7 call centre services, suitable for companies that provide after-hours emergency response services. Examples include plumbers, HVAC technicians, property managers and other maintenance service providers. We blend leading-edge technology with a live-operator response to deliver guaranteed phone answering within two rings and no on-hold times. Additional features of our inbound call centre service include:

 

  • Trained operators available 24/7
  • Dedicated toll-free phone number & company branding
  • 24/7 response to service requests by phone or email
  • Customized notification and response protocols
  • Comprehensive reporting, including service usage, call volume data and call details

Learn more on our blog:

Solving the After-Hours Customer Service Problem

Customized Call Centre Services to Boost Your Company Success