Our Monitoring Centre also provides tailored 24/7 call centre services, suitable for companies that provide after-hours emergency response services. Examples include plumbers, HVAC technicians, property managers and other maintenance service providers. We blend leading-edge technology with a live-operator response to deliver guaranteed phone answering within two rings and no on-hold times. Additional features of our inbound call centre service include:
- Trained operators available 24/7
- Dedicated toll-free phone number & company branding
- 24/7 response to service requests by phone or email
- Customized notification and response protocols
- Comprehensive reporting, including service usage, call volume data and call details
Learn more on our blog:
Solving the After-Hours Customer Service Problem
Customized Call Centre Services to Boost Your Company SuccessÂ