Security Advisory Support

Security Advisory Support

Signing up for ProTELEC TextAlert is free and easy! To sign up for TextAlert follow the instructions below:   Step 1: Sign in to your account through our web portal - Client Login. You can access the Customer Portal as you used to – from the Customer Login tab on...

Introducing ProTELEC TextAlert

A new, convenient and interactive way to receive and respond to your security system alarms and communicate with ProTELEC – via text messaging on your phone. With ProTELEC’s SMS TextAlerts, not only are you notified of alarms from your home or business, you can also...

HALLOWEEN SAFETY

Halloween Safety Halloween can be great, I mean what’s not to love about it? Candy, costume parties and adorable kids dressed as superheroes or pumpkins. Think again, Halloween is not as safe as it used to be once upon a time ago. Crime rates have been increasing over...

UNUSUAL ALARM ACTIVITY DUE TO SHAW MAINTENANCE

Please be advised that Shaw has a planned network outage scheduled beginning at midnight on October 5th and ending at 6 am. You may experience unusual alarm activity due to the outage, such as: Beeping or chiming of the keypad Amber trouble light on your keypad...

TOP CAUSES OF HOUSE FIRES

Cooking Of the many causes of a house fire, cooking or cooking equipment is one of the most common. Kitchen fires are widespread and highly dangerous due to the potential increase in intensity. There are many things in the kitchen that could spark a fire in seconds...

InTouch Text Notifications: Coming Soon

Stay InTouch Our InTouch Text Notifications service will replace our existing InTouch App and will be available to all ProTELEC customers no matter what kind of system you have. InTouch Text Notifications are a convenient and quick way to receive notifications....