Please click on the ProTELEC Service VIP Request link below to request service for your ProTELEC Systems’ services. Your request will be reviewed by our 24/7 Emergency Monitoring Centre team and our service technicians will be notified. Once a ticket is generated, you will be contacted to confirm the scheduling for your requested service.
Normal Service Hours are: M-F 8am to 5pm
Service Rate: $120.00 per hour
Service is available outside these hours at a rate of $180 per hour