When Telecom Networks Are Down, Is Your Security System Still Operational?

When Telecom Networks Are Down, Is Your Security System Still Operational?

The recent Rogers internet and cellular outage in Canada has been more than an inconvenience. It is also a stark reminder of our risky dependence on unreliable communications infrastructure. Security alarms and property monitoring services are also at-risk during a telecom outage.

It is important to have redundant lines of communication for alarm security systems to function properly. Monitored surveillance video and other proactive commercial security tools depend on reliable communication systems.

Announcing a new Service Request Process for ProTELEC Customers

Announcing a new Service Request Process for ProTELEC Customers

Customers can access the new service request form by clicking the Service Request button at the top our website, or the service request form URL can be bookmarked in a web browser. We encourage business Owners and Security Managers to share the link with any other members of their team who may need to use the form.

Customer Support Portal

Customer Support Portal

As part of our continuous effort to provide you with the best possible service, ProTELEC Alarms is pleased to announce the launch of our new Customer Portal. Features View Alarm History You can drill into your alarm history and view the decisions taken...

Security Advisory Support

Security Advisory Support

Signing up for ProTELEC TextAlert is free and easy! To sign up for TextAlert follow the instructions below:   Step 1: Sign in to your account through our web portal - Client Login. You can access the Customer Portal as you used to – from the Customer Login tab on...

CHECKMATE – WINNER OF BEST LONE WORKER MONITORING

2017 WINNER OF BEST LONE WORKER SOFTWARE/SOLUTIONS We are honoured that The Canadian Occupational Safety 2017 Readers’Choice awards has recognized CHECKMATE as the best lone worker software/solutions. We take pride in providing a service that helps protect lone...