Customer Support Portal

Customer Support Portal

As part of our continuous effort to provide you with the best possible service, ProTELEC Alarms is pleased to announce the launch of our new Customer Portal. Features View Alarm History You can drill into your alarm history and view the decisions taken...

Security Advisory Support

Security Advisory Support

Signing up for ProTELEC TextAlert is free and easy! To sign up for TextAlert follow the instructions below:   Step 1: Sign in to your account through our web portal - Client Login. You can access the Customer Portal as you used to – from the Customer Login tab on...

ProTELEC Partners with a.p.i Alarm Inc.

ProTELEC Partners with a.p.i Alarm Inc.

ProTELEC is pleased to announce the sale of its residential security business to a.p.i. Alarm Inc. on July 2, 2019. ProTELEC’s residential monitoring services have been permanently and securely transferred to a.p.i. Alarm Inc., and a forwarding system is activated so...

Introducing ProTELEC TextAlert

A new, convenient and interactive way to receive and respond to your security system alarms and communicate with ProTELEC – via text messaging on your phone. With ProTELEC’s SMS TextAlerts, not only are you notified of alarms from your home or business, you can also...

CHECKMATE – WINNER OF BEST LONE WORKER MONITORING

2017 WINNER OF BEST LONE WORKER SOFTWARE/SOLUTIONS We are honoured that The Canadian Occupational Safety 2017 Readers’Choice awards has recognized CHECKMATE as the best lone worker software/solutions. We take pride in providing a service that helps protect lone...