web@dmin, Author at ProTELEC

When Telecom Networks Are Down, Is Your Security System Still Operational?

Jul 14, 2022 | Blogs, News, Property Protection, Security Solutions

The recent Rogers internet and cellular outage in Canada has been more than an inconvenience. It is also a stark reminder of our risky dependence on unreliable communications infrastructure. Security alarms and property monitoring services are also at-risk during a telecom outage.

It is important to have redundant lines of communication for alarm security systems to function properly. Monitored surveillance video and other proactive commercial security tools depend on reliable communication systems.

Solving The After-Hours Customer Service Problem

May 10, 2022 | Blogs

Are calls to your business being answered after-hours? Is the right information getting to the right people on time? Since launching our After-Hours Call Centre services last year, we’ve seen firsthand how much it can improve an organization’s customer service...

Specialized Security for Vacant Commercial and Residential Properties

Feb 23, 2022 | Blogs, Environmental Condition Monitoring, Property Protection, Security Solutions

Vacant buildings and rental units are at risk of damage from plumbing issues, trespassers, and weather events. These security and structural challenges benefit from a proactive approach to protection. There are some simple and affordable high-tech solutions to address issues specific to vacant residential and commercial spaces.

Are You Relying on Unwatched Security Cameras?

Jan 25, 2022 | Blogs, Property Protection, Security Solutions

Business security cameras and network video recorders (NVRs) serve many purposes well, but they can not prevent costly break-ins or vandalism. Monitored camera systems are the most effective in preventing crime by reducing the risk of property damage and theft.

Catch Water Leaks Before They Cost You Thousands

Dec 17, 2021 | Environmental Condition Monitoring, Property Protection

The most frequent reminder that we must protect buildings and be mindful of freezing temperatures comes in the form of burst pipes. Unfortunately, by the time property owners discover a leaking pipe, a lot of water damage can have occurred.

Announcing a new Service Request Process for ProTELEC Customers

Nov 9, 2021 | Blogs, News

Customers can access the new service request form by clicking the Service Request button at the top our website, or the service request form URL can be bookmarked in a web browser. We encourage business Owners and Security Managers to share the link with any other members of their team who may need to use the form.

Updates to Retail Security and Safety Requirements

Oct 19, 2021 | Blogs, Employee Safety, Property Protection, Security Solutions

There are many aspects of a retail business that need effective security solutions, and many opportunities for security system audits and improvements. Neglecting these gaps in security could result in fines for not meeting health and safety requirements.

Customized Call Centre Services to Boost Your Company Success

Sep 20, 2021 | Blogs, Environmental Condition Monitoring, Property Protection, Security Solutions

ProTELEC provides custom 24/7 Call Centre Services, complete with a dedicated toll free phone number and company branding, to help you provide seamless support to customers.

The Importance of Line Security & Redundancy

Aug 5, 2021 | Property Protection, Security Solutions

Business owners know the importance of security, from detecting break-ins to preventing damage and vandalism. A property may be outfitted with the latest in motion-detecting cameras, carefully configured access controls, and even utilizing sensors to identify...

Heat and Humidity Monitoring Solutions for Comfort and Safety

Jul 19, 2021 | Blogs, Employee Safety, Environmental Condition Monitoring

The frequency of extreme heat events is increasing, and it is important to monitor the temperature and humidity in long-term care residences, production facilities, and commercial spaces of all kinds.