The commercial security landscape in Western Canada is shifting, and if your business relies on alarm monitoring and security systems, these changes might already be affecting you.
If your security provider has recently changed hands, you’re likely wondering what this means for your business.
Gone are the days when you could leave your doors open to the public. Fortunately there are preventative security tools available to help solve this problem. Commercial doorbell cameras provide business owners with a way to visually screen people before they enter a property. Using a video verification process has many benefits to the safety of personnel.
The recent Rogers internet and cellular outage in Canada has been more than an inconvenience. It is also a stark reminder of our risky dependence on unreliable communications infrastructure. Security alarms and property monitoring services are also at-risk during a telecom outage.
It is important to have redundant lines of communication for alarm security systems to function properly. Monitored surveillance video and other proactive commercial security tools depend on reliable communication systems.
Are calls to your business being answered after-hours? Is the right information getting to the right people on time? Since launching our After-Hours Call Centre services last year, we’ve seen firsthand how much it can improve an organization’s customer service outcomes.
Vacant buildings and rental units are at risk of damage from plumbing issues, trespassers, and weather events. These security and structural challenges benefit from a proactive approach to protection. There are some simple and affordable high-tech solutions to address issues specific to vacant residential and commercial spaces.
Business security cameras and network video recorders (NVRs) serve many purposes well, but they can not prevent costly break-ins or vandalism. Monitored camera systems are the most effective in preventing crime by reducing the risk of property damage and theft.
The most frequent reminder that we must protect buildings and be mindful of freezing temperatures comes in the form of burst pipes. Unfortunately, by the time property owners discover a leaking pipe, a lot of water damage can have occurred.
Customers can access the new service request form by clicking the Service Request button at the top our website, or the service request form URL can be bookmarked in a web browser. We encourage business Owners and Security Managers to share the link with any other members of their team who may need to use the form.
There are many aspects of a retail business that need effective security solutions, and many opportunities for security system audits and improvements. Neglecting these gaps in security could result in fines for not meeting health and safety requirements.
ProTELEC provides custom 24/7 Call Centre Services, complete with a dedicated toll free phone number and company branding, to help you provide seamless support to customers.