Gone are the days when you could leave your doors open to the public. Fortunately there are preventative security tools available to help solve this problem. Commercial doorbell cameras provide business owners with a way to visually screen people before they enter a property. Using a video verification process has many benefits to the safety of personnel.
When Telecom Networks Are Down, Is Your Security System Still Operational?
The recent Rogers internet and cellular outage in Canada has been more than an inconvenience. It is also a stark reminder of our risky dependence on unreliable communications infrastructure. Security alarms and property monitoring services are also at-risk during a telecom outage.
It is important to have redundant lines of communication for alarm security systems to function properly. Monitored surveillance video and other proactive commercial security tools depend on reliable communication systems.
Solving The After-Hours Customer Service Problem
Are calls to your business being answered after-hours? Is the right information getting to the right people on time? Since launching our After-Hours Call Centre services last year, we’ve seen firsthand how much it can improve an organization’s customer service...
Specialized Security for Vacant Commercial and Residential Properties
Vacant buildings and rental units are at risk of damage from plumbing issues, trespassers, and weather events. These security and structural challenges benefit from a proactive approach to protection. There are some simple and affordable high-tech solutions to address issues specific to vacant residential and commercial spaces.
Are You Relying on Unwatched Security Cameras?
Business security cameras and network video recorders (NVRs) serve many purposes well, but they can not prevent costly break-ins or vandalism. Monitored camera systems are the most effective in preventing crime by reducing the risk of property damage and theft.
Announcing a new Service Request Process for ProTELEC Customers
Customers can access the new service request form by clicking the Service Request button at the top our website, or the service request form URL can be bookmarked in a web browser. We encourage business Owners and Security Managers to share the link with any other members of their team who may need to use the form.
Updates to Retail Security and Safety Requirements
There are many aspects of a retail business that need effective security solutions, and many opportunities for security system audits and improvements. Neglecting these gaps in security could result in fines for not meeting health and safety requirements.
Customized Call Centre Services to Boost Your Company Success
ProTELEC provides custom 24/7 Call Centre Services, complete with a dedicated toll free phone number and company branding, to help you provide seamless support to customers.
Heat and Humidity Monitoring Solutions for Comfort and Safety
The frequency of extreme heat events is increasing, and it is important to monitor the temperature and humidity in long-term care residences, production facilities, and commercial spaces of all kinds.
Access Control For Freight Facilities And Trucking Yards
Trucking yard management for shipping and transport companies comes with many security concerns and challenges. From controlling property access, to managing the movement of assets throughout the freight yard, there are several aspects of yard security and efficiency to consider.
At the end of the day, does your yard management team know which drivers exited the yard, with which trailers, and when they left the property?